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Category: Credit Status

Can I consider the account balances on my accounts as a payoff balance?

By zachIn Credit Status, Help

No. There are a number of factors that go into determining your actual payoff amount with your lender. The balances you see on Resolve reflects the information thats been reported to TransUnion at the time of our most recent sync. To get an accurate payoff amount, you will need to...

My debt balance is different from what I see in my lender portal. Why?

By zachIn Credit Status, Help

Let's explain how we update your Credit Status page. You make a payment to your lender. Your lender will then update their systems to reflect your new balance. Your lender will then report your latest payment and other information to the credit bureaus. We will pull the latest information from...

Where do you get my credit information?

By zachIn Credit Status, Help

We have partnered with TransUnion to perform soft-pulls of your credit report on a regular basis. Any information we have on file comes exclusively from TransUnion.

Will your service impact my credit score?

By zachIn Credit Status, Features, Help

No. We perform a soft-pull of your credit score from TransUnion. This will not impact your credit score in any way.

A lender pulled my credit report but they show a different score than the score I see on my Credit Status page. Why?

By zachIn Credit Status, Help

Here at Resolve, we pull information from TransUnion. The score and information on your credit report is exactly what TransUnion has on file. There a re a few reasons the score the lender sees is different than the score you see on your Credit Status page. They are reviewing a...

Recent Posts

  • Can I consider the account balances on my accounts as a payoff balance?
  • My debt balance is different from what I see in my lender portal. Why?
  • Where do you get my credit information?
  • Will your service impact my credit score?
  • A lender pulled my credit report but they show a different score than the score I see on my Credit Status page. Why?

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