Here are some possible reasons your debts have been excluded from the plan:
- The creditor you’ve listed may not be in our system. If you do not see it listed, please check the spelling and/or contact support@helloresolve.com to let us know what type of debt you are trying to enter so we can assist you.
- Federal Student Loans cannot be settled for less, and there are other types of creditor accounts that we would not suggest settlement with.
- You may have a balance that is too small for us to recommend you settle unless you are already several months late.