Product Manager (multiple positions)

About Resolve

Resolve (www.helloresolve.com) is a mission-driven fintech platform designed to help the 70 million people in the US struggling with debt.

Resolve is a Public Benefit Corporation (what’s that) disrupting the predatory world of traditional debt relief.

We are a small but mighty team working remotely mostly around San Francisco, CA. We have team members in New York, Cluj (Romania) and Clark (Philippines).

We’ve raised $11 million from some of the top mission-driven fintech investors like QED, Fenway Summer, Camp One, Acumen Fund, Impact America, Lerer Hippeau, and Ulu Ventures.

We were awarded CFSI’s 2018 Finlab winner, the Financial Venture Studio 2019 Class, and The 2019 Inclusive Fintech 50.

Responsibilities & Requirements

  • Resolve is hiring 2 product managers to lead product and feature development across the entire platform.
  • You’ll be responsible for improving current features and well as development new feature to improve our members’ financial lives.
  • You’ll be exposed to all aspects of the product including the member onboarding funnel, partner portals, and internal operations tools.
  • You will work closely with our internal team (marketing, operations, customer support) as well as integrated external service partners (debt negotiators, attorneys, credit counseling agencies).
  • The ideal person has a diverse entrepreneurial background ranging from marketing, project management, product development, and business development and can own the full life cycle.
  • You should also be eager to talk members, set down live with our partners (with a mask on), and watch our customer support team.
  • You enjoy backing up your idea with data and writing clean and concise stories, epics and tickets.
  • You have a passion for helping people who are underserved and in financial distress.
  • Previous consumer finance experience is a big plus, but not required.
  • The ideal person is eager to transform human-based processes and decisions into software.
  • A deep understanding of online consumer behavior and motivation is a must.
  • This is an individual contributor role.

Compensation

  • Overall, title and comp is based on experience
  • Generous healthcare benefits
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We use bank-level security with 2048-bit SSL encryption and will never share your info without your consent

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Resolve is an accredited company with the Better Business Bureau

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We were selected as a winner of the prestigious CFSI Financial Solutions Lab by J.P. Morgan Chase

Copyright © 2022 Resolve Innovations, Inc., a Public Benefit Corporation. All rights reserved.