Product Lead (Credit Counseling)

About Resolve

Resolve ( is a mission-driven fintech platform designed to help the 70 million people in the US struggling with debt.

Resolve is a Public Benefit Corporation (what’s that) disrupting the predatory world of traditional debt relief.

We are a small but mighty team working remotely mostly around San Francisco, CA. We have team members in New York, Cluj (Romania) and Clark (Philippines).

We’ve raised $11 million from some of the top mission-driven fintech investors like QED, Fenway Summer, Camp One, Acumen Fund, Impact America, Lerer Hippeau, and Ulu Ventures.

We were awarded CFSI’s 2018 Finlab winner, the Financial Venture Studio 2019 Class, and The 2019 Inclusive Fintech 50.

Responsibilities & Requirements

  • This role will “own” the complete credit counseling / debt management product on Resolve from user segmentation through revenue.
  • You’ll be responsible for structuring the user journey through the debt management experience as well as evaluating and testing various monetization models.
  • You will work closely with our internal team (marketing, operations, customer support) as well as integrated external service partners (credit counseling agencies).
  • Your primary goal is to identify the correct people for debt management and drive ethical monetization.
  • The ideal person has a diverse entrepreneurial background ranging from marketing, project management, product development, and business development and can own the full life cycle.
  • You have a passion for helping people who are underserved and in financial distress.
  • Previous consumer finance experience is a big plus, but not required.
  • The ideal person is eager to transform human-based processes and decisions into software.
  • A deep understanding of online consumer behavior and motivation is a must.
  • This is an individual contributor role.


  • Overall, title and comp is based on experience
  • Generous healthcare benefits

We use bank-level security with 2048-bit SSL encryption and will never share your info without your consent


Resolve is an accredited company with the Better Business Bureau


We were selected as a winner of the prestigious CFSI Financial Solutions Lab by J.P. Morgan Chase

Copyright © 2022 Resolve Innovations, Inc., a Public Benefit Corporation. All rights reserved.