Financial distress can be scary, but you are not alone. We can help.

FAQs

We've answered the most common questions below. If we missed something, don't be shy. Email us at support@helloresolve.com

Resolve is a free financial management platform designed to help people experiencing financial distress. The platform will help you compare various debt relief options and can connect you with trusted, affordable debt relief providers. It's also more than just software. We have a team of debt experts standing by to answer all debt related questions.

We’ll need to ask you some questions to understand your financial situation. Stuff like your goals, debts, income and household situation. After that, we’ll do some math to see what debt relief options are available to you. We’ll answer all of your questions and, when you are ready, we will guide you step-by-step through your debt relief with the help of the amazing service providers in the Resolve Network.

The platform and debt guidance are free. You can review and compare debt relief paths for free. You can ask our experts questions for free. You can get debt settlement estimates and a settlement plan for free. The only thing that is not free on Resolve is if you decided to hire or engage a service provider in the Resolve Network.

The Resolve Network is a group of people and companies dedicated to helping people in distress. We’ve screened and vetted all of the providers in the Network. They share our values and have pledge to always do what is right for the members of Resolve. They do charge for their services, but they are extremely fair and affordable…often 50-75% less expensive than traditional debt relief providers.

We’ve pulled together some of the best debt coaches, debt settlement negotiators, credit counselors and attorneys. They can help you with debt settlement, bankruptcy, debt defense, debt management plan…and just about anything related to your debt.

That’s a great question. Most importantly, Resolve is completely free to its member like you. We are able to provide this great platform and service because the service providers in the Resolve Network pay us.

Yes, you can settle your debts on Resolve by engaging a professional debt settlement provider in the Resolve Network. The platform will build you a settlement plan and then match you with a settlement expert who can handle the entire settlement process.

Not yet, but we hope to do this in the future. In the meantime, we will help you understand if bankruptcy is a good option for you. We will answer any questions you have and then match you with a trusted bankruptcy attorney in the Resolve Network.

Not yet, but we hope to do this in the future. In the meantime, we will help you understand if a debt management plan (also known as a DMP) is a good option for you. We will answer any questions you have and then match you with a trusted credit counselor in the Resolve Network.

This is a hard question to answer, but an important question to ask. Since starting Resolve in 2017, over 20,000 people have used the platform. We’ve provided guidance on over $250 million of distressed debt. We were selected as a 2018 Winner in the Center for Financial Services Innovation Finlab. We have some amazing team members, advisors and investors. If you still need more convincing, you can email our CEO, Alex Mooradian, by clicking here [email link].

We take privacy seriously. We promise to never sell your information and we will never share your information without your express consent.

It sure is. We use bank-level 256-bit SSL encryption on our website and our databases are all encrypted. Our servers are hosted securely on Amazon Web Services (AWS), a secure hosting service trusted by the Department of Defense and NASA.

Oh, this is an easy one. Click here to get a password.

Another easy one. Email our Helpline at support@helloresolve.com We’ll try to get back to you within a few hours.

Let’s do this…scroll down to the Get Started section below.

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Your free evaluation & consultation

Start here if you have multiple creditors and you’d like to explore all debt relief option.

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Free settlement estimates

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